Hospital and Insurance Billing and Payments

Understanding Your Bill



  1. This is the information the hospital uses to identify each patient and his or her visit. A new account number is generated for each visit to the hospital.
  2. The activity date is for the hospital's internal use only.
  3. Billing address for hospital, where payment is to be mailed.
  4. The patient's address that the hospital has on file. Please notify the hospital if your address should be changed.
  5. The first statement will include a summary of services received and any payments that have been made, such as co-pays. The second and third statements will show the balance from the previous statement (balance forward), minus payments sent to the hospital, and the new balance due.
  6. Indicates which statement this is (in a three-statement cycle) and how to contact customer service.
  7. Please include the bottom portion of the statement with payment. Fill in the amount of the check in the "Amount paid" box.  Also write the account number (shown in area 1 above) on the check so that the account is credited correctly.



Hospital and Insurance Billing
Frequently Asked Questions
Key Terms and Definitions
Financial Assistance
Physician Billing

Insurance Companies
Medicare, Medicare Advantage, and Senior HMO Information

Understanding Your Bill




CHS Customer Service /
Billing Office

(805) 879-8900
6550 Hollister Ave.
2nd  floor

Goleta (see map)

8:00 a.m. to 4:00 p.m.
Monday - Friday


GVCH Admitting Department

off main lobby

(see floor map)

(805) 681-6484