The Quality Improvement Department at Santa Barbara Cottage Hospital is a resource for all Cottage Health System patients. If you should experience any concern regarding your hospitalization or Your Rights as a Hospital Patient, or need assistance in contacting the appropriate State agency to file a complaint, this department is available to help you. Call (805) 569-7244, or simply dial x7244 if you’re at Santa Barbara Cottage Hospital.

You are responsible:

•  For providing information about your health, including past illnesses, hospital stays, use of medicine, and any advance directives you have;
  •  For asking questions when you do not understand information or instructions;
  •  For telling your doctor if you believe you can’t follow through with your treatment;
  •  For providing information for insurance and for working with the hospital to arrange payment, when needed;
  •  For recognizing the effect of lifestyle on your personal health. Your health depends not just on your hospital care but, in the long term, on the decisions you make in your daily life.

Hospitals work to improve people’s health, to treat people with injury and disease, and to educate and improve understanding of health and disease. In carrying out these activities, the hospitals of Cottage Health System will always work to respect your values and dignity.

   
   
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